SEO is a long-term investment. You can expect to see initial improvements in 2–3 months (technical fixes, indexing, quick-win keywords), with meaningful ranking gains typically appearing in 4–6 months. Competitive national or global keywords may take 9–12 months to rank strongly. The timeline depends on your domain's current authority, competition level, and how consistently the strategy is executed. We provide monthly reports so you see progress at every stage.

No reputable SEO agency can ethically guarantee specific rankings — Google's algorithm is constantly evolving and not within anyone's control. What we do guarantee is: best-practice white-hat methodology, transparent reporting, clear accountability for deliverables, and a strategy built around sustainable, long-term growth. Any agency promising guaranteed #1 rankings is either misleading you or using black-hat tactics that risk a Google penalty.

Our SEO service covers the full spectrum: technical SEO audit (crawlability, Core Web Vitals, schema, site speed), on-page optimisation (meta tags, heading structure, internal linking, content gaps), keyword research & mapping, content strategy & blog articles, link building (white-hat outreach, guest posts, directory citations), Google Business Profile optimisation (local packages), and monthly GA4 & GSC reporting. View our SEO packages for full breakdowns.

Yes. Local SEO specifically targets geographically-relevant searches — the kind that surface in Google's Map Pack and "near me" results. It involves optimising your Google Business Profile, building local citations (NAP consistency), generating reviews, and targeting location-specific keywords. It's essential for brick-and-mortar businesses, service-area companies, and multi-location brands. We offer local SEO as a standalone service or as part of our broader SEO packages.

The domain authority and backlink profile you've built won't vanish overnight — it tends to hold for some time. However, in competitive niches, rankings will gradually decline without ongoing optimisation, content updates, and link acquisition. Competitors who continue investing will outpace you. We recommend maintaining at least a minimal SEO retainer even after achieving strong rankings, to protect your position and respond to algorithm updates.

We manage accounts on Facebook, Instagram, LinkedIn, YouTube, Twitter/X, Pinterest, and TikTok. We don't recommend being on every platform at once — we assess where your target audience spends time and prioritise those. For most B2C brands, Instagram and Facebook deliver the best ROI. For professional services and B2B, LinkedIn is essential. We'll advise on the right platform mix for your specific business and budget.

We handle everything — copywriting, graphic design, reel/video editing (with supplied footage), caption writing, hashtag research, and scheduling. We work from a content brief we co-develop with you at onboarding. We may periodically ask for fresh product images, behind-the-scenes footage, or brand-specific inputs. For video reels, if you can supply raw footage, we handle editing; for brands without footage, we create motion graphics and designed video content.

It depends on your package: our Starter plan covers 12 posts/month across 2 platforms; our Growth plan covers 20 posts + 2 reels across 3 platforms; our Pro plan covers 30+ posts + 4 reels across 5 platforms — plus paid social ads management. View full package details here. All posts are scheduled and published by our team; you receive a content calendar for approval before anything goes live.

We track a range of metrics depending on your goals: reach & impressions (brand awareness), engagement rate (likes, comments, shares, saves), follower growth, website referral traffic (via GA4), lead conversions from social ads, and story/reel views. Every month you receive a clear performance report. We set measurable benchmarks at the start of the engagement so you always know what success looks like.

We use two pricing models: monthly retainers for ongoing services (SEO, PPC management, social media) and project-based fees for one-time work (website design, app development, audits). Monthly retainers are due at the start of each billing month. Project fees typically follow a 50% advance / 50% on completion structure. All pricing is transparent — no hidden fees. You can view our published package rates for SEO, PPC, Social Media, and Web Design.

No lock-in contracts. Most of our ongoing services operate on a month-to-month rolling basis with a 30-day written notice period to cancel. We believe our results and service quality should be the reason you stay — not a contract clause. For project-based work (websites, apps), a Statement of Work is signed outlining scope and deliverables, but there's no recurring commitment beyond the project.

For Indian clients, we accept bank transfer (NEFT/RTGS/IMPS), UPI, and debit/credit cards. For international clients, we accept bank wire transfer (SWIFT), PayPal, and major credit cards via our payment gateway. All invoices are issued with full GST details where applicable. Currency conversion losses for international payments are borne by the client.

Services that have commenced are non-refundable due to the time and expertise invested from the moment work begins. If you cancel within 48 hours of payment and before any work has started, you may be eligible for a partial refund less payment processing fees. Third-party costs (ad spend, domain/hosting fees) are never refundable. Full details are in our Refund Policy. For any concerns, please contact us directly before initiating a dispute — we're always happy to find a fair resolution.